Your Fundamental Consumer Rights
Right to Safety
Protection against goods and services that are hazardous to life and property.
Right to Information
Access to complete information about quality, quantity, potency, purity, standard and price.
Right to Choice
Access to a variety of goods and services at competitive prices.
Right to Redressal
Fair settlement of genuine grievances and compensation for damages.
Right to Consumer Education
Knowledge and skills to be an informed consumer throughout life.
Right to Representation
Voice in government policies and decisions affecting consumer interests.
Consumer Protection Act, 2019
Key provisions and your legal protections
The Consumer Protection Act, 2019 provides a comprehensive framework for consumer protection with provisions for product liability, mediation, and e-commerce regulations.
Download Resources
Consumer Rights Guide
Complete guide to consumer rights in Gujarat
2.5 MB
Consumer Protection Act 2019
Full text of Consumer Protection Act 2019
1.8 MB
Complaint Form
Printable complaint form template
0.5 MB
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